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InsightScan

Advanced competitor research and analysis platform

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Guides for running analyses, managing competitors, and turning results into action

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Getting Started

Running Your First Analysis

  1. Navigate to the Analysis Page

    Click Start Analysis from your dashboard or go to /analyze.

  2. Enter Market Details
    • Industry: Your business type (e.g. Coffee Shop, Bakery, Fitness Studio)
    • Location: City and state/country (e.g. Portland, OR or London, UK)
    • Niche: (Optional) Specific market segment (e.g. Organic Coffee or Vegan Bakery)
    • Business Size: Filter competitors by size — Solo/Startup, Small, Medium, or Large
    • Competitor Count: How many competitors to analyze (default: 10, max: 20)
  3. Watch Live Progress

    A real-time progress bar shows each stage as it completes — data collection, market intelligence, competitor analysis, and recommendations.

  4. Review Your Results

    Explore market overview, SWOT analysis, competitor profiles with confidence indicators, and strategic recommendations split into quick wins, long-term plays, differentiation tactics, and market gaps.

  5. Save, Export & Track

    Save reports to your history, star the important ones, export data, and add key competitors to your Competitor Base for ongoing monitoring.

Your Dashboard at a Glance

The dashboard surfaces your most recent activity: latest reports, favorite analyses, usage stats, quick-access shortcuts to Analyze, Reports, Competitor Base, and Analytics.

  • Recent Reports: Jump back into any past analysis instantly
  • Credit Balance: See remaining analysis credits and top up without leaving the dashboard
  • Usage Summary: Today and monthly usage at a glance

How It Works

Analysis Pipeline

1

Data Collection

We discover competitors from Google Maps, business directories, and public sources based on your industry, location, and size filter.

2

Social Media Enrichment

For each competitor, we look up social profiles and follower counts across LinkedIn, X (Twitter), YouTube, Facebook, and Instagram.

3

Market Intelligence

AI analyzes market size, growth trends, saturation levels, opportunities, and challenges specific to your niche and location.

4

Competitor Analysis

Each competitor is scored on innovation, online strength, and threat level. Estimated attributes like revenue, employees, market reach, and pricing tier are flagged with confidence indicators.

5

SWOT & Recommendations

Market-level SWOT is generated alongside recommendations: quick wins (0–3 months), long-term plays, differentiation tactics, market gaps, and focus areas.

6

History & Trend Comparison

Past reports power trend tracking and side-by-side competitor comparison so you can see how your competitive landscape shifts over time.

Competitor Base

What is the Competitor Base?

The Competitor Base is your personal CRM for competitors. Instead of re-running analyses to find the same businesses, you build a curated library of competitors you care about — organized into lists, enriched with deep research, and monitored over time.

  • Add competitors directly from any analysis result or manually by name/URL
  • Organize into system lists (Watchlist, Benchmark Set, Exclude from Search) and custom lists you create
  • Deep Research any competitor to get a full content analysis of their website
  • Bulk actions to add, remove, or reassign multiple competitors at once

System Lists

Watchlist

Competitors you want to keep a close eye on. Use this for high-threat businesses that could directly impact your market position.

Benchmark Set

Best-in-class competitors to measure yourself against. Useful for setting performance targets and inspiration for differentiation.

Exclude from Search

Businesses that should not appear in future analyses (e.g. your own business, franchisees, or irrelevant matches the AI picks up).

Custom Lists

Create unlimited custom lists to organize competitors your way. Examples:

  • Acquired competitors
  • Price leaders vs value leaders
  • Geographic clusters
  • Seasonal threats

Custom lists support the same quick-action buttons (Track, Untrack, Benchmark, Include/Exclude) as system lists.

Deep Research Reports

For any competitor in your base, you can trigger a deep research scan that analyzes their website and surfaces structured intelligence: their value proposition, key messaging, content strategy, and more.

When to use Deep Research

Run Deep Research on your top 3–5 benchmark competitors to understand what messaging and positioning is working in your market. Use the findings to differentiate your own positioning.

Credits & Billing

How Credits Work

InsightScan uses an analysis credit system. Each analysis run deducts credits based on the number of competitors analyzed. Credits are reserved before the analysis starts and released if it fails.

  • 1 credit = 1 competitor analyzed
  • Credits are checked and reserved at the start of every analysis
  • Failed analyses do not consume credits
  • Your credit balance is always visible in the dashboard and billing page

Topping Up Credits

Purchase credit packages from the Billing page. Payments are processed securely via Stripe. After a successful payment you receive a receipt email and your balance updates instantly.

1

Go to Billing

Navigate to Settings → Billing or click “Top Up” from the dashboard.

2

Select a Package

Choose from available credit bundles. Larger bundles offer better value per credit.

3

Complete Checkout

You are redirected to a secure Stripe checkout page. Enter your card details and confirm.

4

Credits Added Instantly

After successful payment, credits are added to your account and you receive a receipt email from support@insightscan.io.

Subscription Plans

Credits work alongside your subscription tier. Your plan determines feature access while credits fuel the analyses themselves.

  • Free: Limited analyses per period, core features
  • Pro: Higher limits, advanced analytics, export capabilities
  • Premium: Highest limits, full feature access, priority support
  • Enterprise: Custom limits, dedicated support, SSO & integrations

See the Pricing page for a full plan comparison.

Understanding Metrics

Competitor Metrics

Innovation Score (0–10)

Measures how innovative a competitor is based on:

  • Product/service uniqueness and differentiation
  • Technology adoption and digital presence
  • Market positioning and brand innovation
  • Customer reviews mentioning innovation or uniqueness
0–3: Traditional4–6: Moderate7–10: Highly Innovative

Online Strength (0–10)

Assesses digital presence and online marketing effectiveness, incorporating social media follower counts from LinkedIn, X, YouTube, Facebook, and Instagram:

  • Website quality and user experience
  • Search engine visibility
  • Social media presence and follower scale
  • Online reviews and ratings
  • Digital marketing activity signals
0–3: Weak Online Presence4–6: Moderate Presence7–10: Strong Digital Leader

Threat Level (LOW / MEDIUM / HIGH)

Evaluates how much of a competitive threat they pose to your business. The distribution of threat levels is also influenced by your business size filter — a solo startup faces different competitive dynamics than a medium-sized business.

  • HIGH: Strong competitors with high market share, excellent ratings, and innovative offerings
  • MEDIUM: Established competitors with good presence but room for improvement
  • LOW: Smaller or traditional competitors with limited digital presence

Confidence Indicators

Estimated fields — revenue range, employee count, market reach, target audience, USP, and pricing tier — carry confidence badges showing how well the AI estimate is supported by available data:

  • Very High / High: Strong supporting signals from multiple sources
  • Medium: Moderate supporting signals, directionally reliable
  • Low: Limited signals, treat as rough directional estimate

Market Metrics

Market Saturation (0–10)

Measures how crowded the market is:

  • Number of competitors discovered in the area
  • Competition density relative to market size
  • Market maturity and growth potential signals
0–3: Unsaturated (High Opportunity)4–6: Moderately Saturated7–10: Highly Saturated

Analytics Trends

The Analytics page charts how your key market metrics change across saved reports over time. You can filter by industry, sub-niche, and location, and use side-by-side competitor comparison to track individual businesses across reports.

Tips for Best Results

Input Optimization

Be Specific with Location

Use Portland, OR instead of just Portland for better targeting. Include city, state, and country if needed.

Define Your Niche

Adding a niche (e.g. Organic Coffee or Luxury Spa) helps filter competitors to those most relevant to your market segment.

Use Business Size Filter

If you are a solo founder or small startup, filter to Solo/Startup (1–10 employees) to see how you stack up against businesses at your scale, not enterprise-grade competitors.

Choose the Right Competitor Count

  • 5–10 competitors: Quick overview for small markets or initial research
  • 10–25 competitors: Comprehensive analysis for most markets
  • 15–20 competitors: Deep dive for highly competitive markets

Interpreting Results

Focus on Patterns, Not Individual Scores

Look for trends across competitors. Are most innovating in a certain area? Is online presence generally weak? These patterns reveal structural gaps you can exploit.

Prioritize Quick Wins

Start with recommendations in the Quick Wins section (0–3 months). These are high-impact, low-effort opportunities based on gaps in the current competitive landscape.

Build Your Competitor Base Progressively

After each analysis, add the most relevant competitors to your Competitor Base. Over time, your base becomes a curated intelligence layer that makes each new analysis more actionable.

Run Deep Research on Benchmarks

Use Deep Research on your Benchmark Set competitors to understand what messaging, positioning, and content is working in your market. Use the findings to sharpen your differentiation strategy.

Track Trends Over Time

Run analyses quarterly and use the Analytics trend charts to detect shifts in market saturation, competitive intensity, and online strength before they become problems.

Frequently Asked Questions

How long does an analysis take?

Timing depends on how many competitors are found and how deep the analysis goes. A real-time progress bar shows you exactly which stage is running.

How accurate is the data?

We source data from Google Maps, public directories, social media APIs, and web content. Primary scores (innovation, online strength, threat level) combine observed signals with AI inference. Estimated fields (revenue, employees, etc.) carry confidence indicators showing how well they are supported. Always use insights as directional intelligence alongside your own validation.

What is the Business Size Filter?

The business size filter lets you focus the analysis on competitors that match your scale. Options are: All Sizes, Solo/Startup (1–10), Small (11–50), Medium (51–250), and Large (250+). The filter shapes the search queries, LLM prompts, and threat level distribution to reflect your actual competitive context.

What is the Competitor Base?

The Competitor Base is your personal competitor library. Add businesses from any analysis or manually, organize them into system lists (Watchlist, Benchmark Set, Exclude from Search) and custom lists, and trigger Deep Research on any competitor to get structured intelligence about their website and positioning.

How do credits work?

Each analysis deducts credits based on the number of competitors analyzed (1 credit = 1 competitor). Credits are reserved before analysis starts and released if analysis fails. You can top up from the Billing page using Stripe; a receipt email is sent after every successful purchase.

What is the difference between Free and Pro?

  • Free: Core analysis workflow with lower limits
  • Pro: Higher limits, advanced analytics, and export features
  • Premium: Highest limits, full feature access, priority support
  • Enterprise: Custom limits, dedicated support, SSO and integrations

Can I analyze multiple locations?

Yes. Run separate analyses for each location. Each analysis is specific to the location you provide. Use the Analytics page to compare trends across locations over time.

Can I export my reports?

Yes. Export options are available in the analysis results view. Available formats depend on your plan.

How often should I run analyses?

  • Monthly: For rapidly changing or highly competitive markets
  • Quarterly: For most businesses to track competitive shifts
  • Before major decisions: New product launches, expansions, or pivots

What if no competitors are found?

This can happen if your industry/location combination is very specific or uses unusual terminology. Try:

  • Broadening your industry term (e.g. Restaurant instead of Molecular Gastronomy Restaurant)
  • Expanding or simplifying your location
  • Removing or simplifying your niche
  • Changing the business size filter to All Sizes

Can I save and revisit past analyses?

Yes. Reports are saved to your account and accessible from Reports, Favorites, Dashboard shortcuts, and the Analytics view. Reports support search, sort, and grid/list display modes.

Contact Support

Need help? Use these support paths:

Email Support

Reach us directly at support@insightscan.io for account, billing, or technical issues.

Typical response within 1 business day

Contact Form

Use the in-app contact page for requests and issue reports.

Documentation

Full platform docs, API reference, and feature guides.